Free shipping on orders over 10,000 yen (excluding tax) To the shopping page

ミニカート

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How to Order

Select a Product

Please select the product you would like from the "Shop" button in the main menu. Review the product description before placing your order.

Add to Cart

Click the "Add to Cart" button to add the product to your cart. You can review the contents of your cart by clicking the "View Cart" button.

Review Your Order

After confirming the product and quantity, click "Proceed to Checkout" from "View Cart." If you have a coupon code, please enter it. You can also change quantities.

Enter Shipping Address and Payment Method

First-time customers, please enter your required information and select your shipping address, date/time, and payment method. Registered customers, please log in to proceed.

Confirm Your Order

Review your order details and click the "Confirm Order" button. After your order is complete, we will send you a confirmation email. If you are using a credit card, you will be directed to the payment page.

Shipping Information

Shipping Carrier: Sagawa Express (Yamato Transport may be used depending on circumstances)

Shipping Fee: 800 yen nationwide (880 yen including tax)

Free Shipping Condition: Orders of 10,000 yen (including tax) or more

Orders including chocolate will be shipped via refrigerated delivery; all others will be shipped via standard delivery.

During winter (around December to March), deliveries will be made at room temperature.

We will ship within 3 business days after payment is completed.

We will notify you of the tracking number by email after shipping is complete.

Delays may occur due to weather or traffic conditions.

About Payment Methods

Credit Card

VISA, MasterCard, AMERICAN EXPRESS, JCB, and Diners Club. Payments are processed in real time using the Stripe payment system.

Cash on Delivery

Please pay the delivery person when you receive your order. *Cash on delivery fees are to be borne by the customer.

Cash on Delivery Fees
  • Under 10,000 yen: 300 yen (excluding tax)
  • Under 30,000 yen: 400 yen (excluding tax)
  • Under 100,000 yen: 600 yen (excluding tax)

Contact Us

Scanjap Incorporated

Shiroyama Trust Tower 27F, 4-3-1 Toranomon, Minato-ku, Tokyo 105-6027

Customer Service: 03-5403-4870

Hours: Weekdays 10:00-12:00 / 13:00-17:00 (Excluding weekends and public holidays)

※Inquiries may be recorded for confirmation purposes.